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Sales Support and Development Manager Benelux

Tilburg Vast dienstverband Bekijk de functieomschrijving
This role leads cross-functional teams across customer service, supply chain, marketing, and product support to ensure smooth operations and strong collaboration. It focuses on optimizing processes, managing the order-to-delivery lifecycle, and improving efficiency, customer satisfaction, and commercial performance.

Bijgewerkt 27/05/2026

  • Enjoy high autonomy and strong growth opportunities.
  • Completive salary and reward structure

Over onze klant

A long-established, globally recognized manufacturer of innovative outdoor and garden equipment with a strong focus on sustainability and technological advancement. They operate across consumer and professional segments and emphasize efficiency, quality, and continuous improvement across their supply chain and customer experience.

Functie

  • Lead and manage teams across customer service, supply chain, marketing operations, and product support across Benelux market
  • Optimize processes and improve collaboration between internal departments
  • Oversee the full order-to-delivery process and inventory management
  • Monitor and improve KPIs, SLAs, and overall customer satisfaction
  • Manage demand planning, forecasting, and logistics follow-up
  • Coordinate claims, returns, service requests, and invoicing
  • Act as key contact for factories, supply chain partners, and internal stakeholders
  • Travel between Belgium and NL offices with spending half of your time in each office

Profiel

  • Proven experience in customer service, supply chain, and operational processes
  • Strong leadership skills with the ability to coach and connect teams
  • Skilled in process improvement and driving efficiency
  • Experienced with ERP/CRM systems and data analysis (Excel)
  • Fluent in Dutch and English (French is a plus)
  • Resilient, organized, and able to prioritize in a fast-paced environment

Aanbod

  • Challenging and varied role in an international environment
  • Opportunity to lead cross-functional teams and drive impact
  • Competitive salary and benefits package
  • Hybrid working model
  • Laptop and phone provided
  • Good pension scheme
  • Staff discount on products
Contact
Annamaria Ivcenko
Referentienummer
JN-052026-7018889

Vacature samenvatting

Sector
Sales
Sub Sector
Sales Management
Industrie
Retail
Vacatures per locatie
Tilburg
Contract Type
Permanent
Consultant
Annamaria Ivcenko
Vacature referentie
JN-052026-7018889