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Customer Service Representative - Wegtransport

Rotterdam Interim €3.200 - €3.800 per maand (€38.400 - €45.600 per jaar) Thuiswerken/hybride Bekijk de functieomschrijving
De functie Customer Services Representative in de logistiek en transport sector in Europoort richt zich op het beheren van klantorders en het waarborgen van een hoge servicekwaliteit. Je bent verantwoordelijk voor communicatie met klanten en interne afdelingen binnen een internationale omgeving in Europoort.

Toegevoegd 01/07/2026

  • Work in an international logistics company servicing your own clients and region
  • A dynamic workenvironment in the Europoort / Rotterdam

Over onze klant

The client operates in the logistics and transport industry in Europoort and is focused on delivering reliable and efficient supply chain solutions. This organisation in Europoort within the logistics industry values customer service, operational excellence and long-term relationships.

Functie

  • Manage and process transport orders in logistics systems
  • Ensure accurate and timely booking administration within the logistics industry
  • Monitor shipments and resolve operational issues proactively
  • Communicate with customers about deliveries, delays and changes
  • Collaborate with planning, shipping and sales teams in the logistics environment
  • Handle customer queries, complaints and invoice discrepancies
  • Ensure compliance with transport and hazardous goods documentation
  • Maintain strong relationships with customers in Europoort
  • Track KPIs and service performance within logistics operations

Profiel

The succesful candidate for this role has:

  • 3-4 years of experience as a logistics coordinator, transport planner, or in a customer service transport role
  • Completed MBO-4 or Bachelor's degree in Logistics or Supply Chain
  • Experience with transport documentation
  • Experience in B2B customer contact
  • Fluent in English (Dutch is a plus)
  • In possession of own transport (car or motorcycle)
  • Living within 30 km of Europoort (Rotterdam Harbour)
  • Preferably immediately available

Aanbod

  • Hybrid working after onboarding period (60% office / 40% remote)
  • Salary between €3,200 and €3,800 gross per month + 13th month
  • Full-time or part-time (32 hours minimum)
  • 27 holidays per year
  • Travel allowance up to 50 km per day
  • Start date: ASAP

  • 1 year contract
Contact
Jeromy Santana
Referentienummer
JN-062026-7039308

Vacature samenvatting

Sector
Logistiek
Sub Sector
Customer Service Import/Export
Industrie
Transport & Distribution
Vacatures per locatie
Rotterdam
Contract Type
Interim
Consultant
Jeromy Santana
Vacature referentie
JN-062026-7039308
Kantoor of thuiswerk
Thuiswerken/hybride