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Servicedesk Medewerker a.i.

Zuid-Holland Interim Bekijk de functieomschrijving
As an Interim Servicedesk Employee, you will be the first point of contact for IT-related issues and service requests within a Microsoft-based environment. You ensure smooth IT operations by resolving incidents efficiently and supporting end-users daily.

Toegevoegd 17/07/2026

  • Assignment until end of 2026
  • Hands-on IT role with strong user interaction

Over onze klant

Our client is a well-structured and professional organisation operating in a dynamic, possibly technical or production-driven environment. They focus on delivering high-quality IT services and have a collaborative and service-oriented culture.

Functie

  • Log, manage, and resolve IT incidents and service requests
  • Provide user support via phone, email, and service desk portal
  • Troubleshoot first-line issues (hardware, software, accounts)
  • Escalate complex cases to second-line support teams
  • Monitor tickets in line with agreed SLA targets
  • Manage IT assets such as laptops and mobile devices

Profiel

  • MBO+ level, preferably in IT or related field
  • Minimum 1 year experience in a servicedesk/helpdesk role
  • Fluent in Dutch and English
  • Customer-focused with strong communication skills
  • Analytical and problem-solving mindset
  • Experience with Microsoft 365 and Windows environments



Aanbod

  • ASAP
  • 32 - 40 hours
  • South-Holland
  • 6 months
Contact
Nicole Salazar Setka
Referentienummer
JN-072026-7065019

Vacature samenvatting

Sector
Information Technology
Sub Sector
Systeembeheer
Industrie
Industrial / Manufacturing
Vacatures per locatie
Zuid-Holland
Contract Type
Interim
Consultant
Nicole Salazar Setka
Vacature referentie
JN-072026-7065019