Customer service representative French/German speaking

Zwijndrecht Interim €3.500 - €4.800 per maand (€42.000 - €57.600 per jaar) Thuiswerken/hybride Bekijk de functieomschrijving
As a Customer Service Representative, you will manage your own portfolio of international customers and coordinate the full order process from order entry to delivery. You will be the main point of contact for customers, ensuring excellent service and building strong long-term relationships.

Toegevoegd 15/07/2026

  • You will become part of a large international organization
  • You will be given ample room to grow and develop within the position

Over onze klant

Our client is an international market-leading organization operating in a dynamic B2B environment. They serve customers across Europe and offer a collaborative workplace where customer focus, continuous improvement, and professional growth are highly valued.

Functie

  • Manage the complete order-to-cash process, from order entry through delivery and invoicing.
  • Act as the primary point of contact for a dedicated portfolio of international customers.
  • Coordinate with warehouses, production facilities, carriers, and internal stakeholders to ensure timely deliveries.
  • Handle customer inquiries, complaints, and service requests while maintaining high customer satisfaction levels.
  • Build strong relationships with customers and business managers, providing proactive communication and service support.



Profiel

  • Fluent in English, both written and spoken.
  • Able to communicate in German and/or French (highly preferred).
  • Experienced in customer service, order management, account management, or a similar customer-facing role within an international environment.
  • Customer-focused, proactive, and comfortable working in a fast-paced environment with multiple stakeholders.



Aanbod

  • Ownership of your own portfolio of international customers, combining customer service with account management responsibilities.
  • A hybrid working model with 3 days in the office and 2 days working remotely.
  • Excellent opportunities for personal and professional development within an international organization.
  • A dynamic role where you can build long-term customer relationships and make a direct impact on customer satisfaction and business growth.



Contact
Elise Dubero
Referentienummer
JN-072026-7063006

Vacature samenvatting

Sector
Sales Support
Sub Sector
Customer Service
Industrie
Retail
Vacatures per locatie
Zwijndrecht
Contract Type
Interim
Consultant
Elise Dubero
Vacature referentie
JN-072026-7063006
Kantoor of thuiswerk
Thuiswerken/hybride