Customer Service Specialist (German-speaker)

Hoorn Temp €2.600 - €3.300 per maand (€31.200 - €39.600 per jaar) Bekijk de functieomschrijving
Our client is looking for a German-speaking professional who wants to join their Customer Service team. You are immediately available for 32 - 38 hours/week and can commute to the Hoorn area at least 3 days.This assignment provides an initial 6-month contract with a high likelihood of extension.

Toegevoegd 06/08/2026

  • Start in September | 32 - 38h | first contract 6 months + potential extension
  • Do you speak fluent German and can commute to Hoorn at least 3 days/week?

Over onze klant

Our client is the fastest-growing company in the retail and FMCG industries, recognized for producing and distributing top-quality consumables throughout Europe.

Functie

  • Deliver exceptional customer service by responding to customer inquiries via phone, email, and chat.
  • Resolve customer issues and complaints efficiently, ensuring a positive customer experience.
  • Process orders, returns, refunds, and account updates accurately and in a timely manner.
  • Maintain accurate records of customer interactions using CRM and internal systems.
  • Collaborate with internal teams to resolve complex customer requests and improve service delivery.
  • Build strong customer relationships while consistently meeting service quality and response time targets.



Profiel

  • Available to start in September
  • 32 - 38 hours/week
  • Can commute at least 3 days to the Hoorn area
  • Speaks fluent German
  • Strong communication and administrative skills
  • Knowledge of MS Office and preferably CRM

Aanbod

  • A contract for 6 months with the intention of the long term
  • 32 - 38 hours a week
  • Hybrid mode: 3 days at the office, 2 days at home
  • €2600 - €3300 per month based on 40h and experience
  • Free shuttle van from Hoorn Central Station to the office and vice versa
  • Working from home allowance: €2,40 net
  • Travel costs reimbursement
  • Pension scheme
  • International environment
Contact
Francesco Proietti
Referentienummer
JN-082026-7078151

Vacature samenvatting

Sector
Secretarial & Business Support
Sub Sector
Customer Services
Industrie
Retail
Vacatures per locatie
Hoorn
Contract Type
Temp
Consultant
Francesco Proietti
Vacature referentie
JN-082026-7078151