Opslaan Terug naar zoeken Functie Samenvatting Soortgelijke jobs Toegevoegd 06/08/2026Start in September | 32 - 38h | first contract 6 months + potential extensionDo you speak fluent German and can commute to Hoorn at least 3 days/week?Over onze klantOur client is the fastest-growing company in the retail and FMCG industries, recognized for producing and distributing top-quality consumables throughout Europe.FunctieDeliver exceptional customer service by responding to customer inquiries via phone, email, and chat.Resolve customer issues and complaints efficiently, ensuring a positive customer experience.Process orders, returns, refunds, and account updates accurately and in a timely manner.Maintain accurate records of customer interactions using CRM and internal systems.Collaborate with internal teams to resolve complex customer requests and improve service delivery.Build strong customer relationships while consistently meeting service quality and response time targets.ProfielAvailable to start in September32 - 38 hours/weekCan commute at least 3 days to the Hoorn areaSpeaks fluent GermanStrong communication and administrative skillsKnowledge of MS Office and preferably CRMAanbodA contract for 6 months with the intention of the long term32 - 38 hours a weekHybrid mode: 3 days at the office, 2 days at home€2600 - €3300 per month based on 40h and experienceFree shuttle van from Hoorn Central Station to the office and vice versaWorking from home allowance: €2,40 netTravel costs reimbursementPension schemeInternational environmentContactFrancesco ProiettiReferentienummerJN-082026-7078151Vacature samenvattingSectorSecretarial & Business SupportSub SectorCustomer ServicesIndustrieRetail Vacatures per locatieHoornContract TypeTempConsultantFrancesco ProiettiVacature referentieJN-082026-7078151