Customer Services Representative Logistics

Rotterdam Temp €3.000 - €3.800 per maand (€36.000 - €45.600 per jaar) Thuiswerken/hybride Bekijk de functieomschrijving
We are looking for a Customer Services Representative for an international organisation in the logistics industry based in Europoort. In this role within the transport (rail and road) and supply chain sector, you will be responsible for customer communication, order processing, and delivering exceptional service in a dynamic and fast-paced environment.

Bijgewerkt 22/07/2026

  • Enjoy a varied role with international exposure and excellent benefits
  • Be part of a dynamic international team where no two days are the same

Over onze klant

Our client is a leading international organisation operating within the logistics and transportation industry in Europoort. The company offers supply chain solutions across Europe and provides an international and diverse working environment focused on collaboration, customer service and operational excellence

Functie

  • Manage and process customer transport bookings accurately and on time.
  • Ensure the quality and accuracy of customer orders and documentation.
  • Build and maintain strong relationships with customers.
  • Proactively resolve operational and service-related issues.
  • Inform customers about deliveries, collections, delays and service updates.
  • Handle incident, claim and invoice-related queries.
  • Prepare KPI reports and customer statistics.
  • Work closely with Planning, Sales, Shipping and other internal departments.
  • Accept spot bookings and provide transport quotations.
  • Analyse transport orders and support account development initiatives.



Profiel

✔ MBO working and thinking level
✔ Minimum of 2 years relevant experience (within logistics/supply chain coordination or transport)
✔ Fluent in English and an additional European language
✔ Strong IT skills
✔ Customer-focused and proactive mindset
✔ Experience or affinity with transport, logistics and supply chain
✔ Own a car, location is only reachable by car

Aanbod

  • 13th month bonus
  • Salaryrange 3.000 - 3.800 gross, depending on experience
  • 0,23 EUR travel reimbursement (max. 50km a day)
  • 60/40 Hybrid
  • 27 days off
  • Start: ASAP
Contact
Jeromy Santana
Referentienummer
JN-072026-7066996

Vacature samenvatting

Sector
Logistiek
Sub Sector
Customer Service Import/Export
Industrie
Transport & Distribution
Vacatures per locatie
Rotterdam
Contract Type
Temp
Consultant
Jeromy Santana
Vacature referentie
JN-072026-7066996
Kantoor of thuiswerk
Thuiswerken/hybride