Save Job Back to Search Job Description Summary Similar Jobs Added 06/08/2026Start in September | 32 - 38h | first contract 6 months + potential extensionDo you speak fluent German and can commute to Hoorn at least 3 days/week?About Our ClientOur client is the fastest-growing company in the retail and FMCG industries, recognized for producing and distributing top-quality consumables throughout Europe.Job DescriptionDeliver exceptional customer service by responding to customer inquiries via phone, email, and chat.Resolve customer issues and complaints efficiently, ensuring a positive customer experience.Process orders, returns, refunds, and account updates accurately and in a timely manner.Maintain accurate records of customer interactions using CRM and internal systems.Collaborate with internal teams to resolve complex customer requests and improve service delivery.Build strong customer relationships while consistently meeting service quality and response time targets.The Successful ApplicantAvailable to start in September32 - 38 hours/weekCan commute at least 3 days to the Hoorn areaSpeaks fluent GermanStrong communication and administrative skillsKnowledge of MS Office and preferably CRMWhat's on OfferA contract for 6 months with the intention of the long term32 - 38 hours a weekHybrid mode: 3 days at the office, 2 days at home€2600 - €3300 per month based on 40h and experienceFree shuttle van from Hoorn Central Station to the office and vice versaWorking from home allowance: €2,40 netTravel costs reimbursementPension schemeInternational environmentContactFrancesco ProiettiQuote job refJN-082026-7078151Job summarySectorSecretarial & Business SupportSub SectorCustomer ServicesIndustryRetail Jobs by locationHoornContract TypeTempConsultantFrancesco ProiettiJob ReferenceJN-082026-7078151
