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  • Transport Supervisor

    Rotterdam
    Permanent
    €63.000 - €77.000 per year

    Mijn cliënt is op zoek naar een energieke en communicatieve Transport Supervisor, die het transportteam aanstuurt en ervoor zorgt dat alle operationele processen zo soepel mogelijk verlopen.

    • Goed gevestigde organisatie
    • Mogelijkheden om door te groeien binnen de organisatie
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  • Interim Technical Service Manager - FMCG

    Utrecht
    Interim

    We are looking for an Interim Technical Service Manager who will be responsible for overseeing the technical operations and ensuring all equipment runs efficiently. Based in Utrecht, this temporary role requires a strong understanding of engineering and manufacturing processes together with strong technical expertise, leadership experience, and the ability to work within a regulated production environment.

    • Oversee a small technical team with daily hands‑on work
    • Assignment for 3 months
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  • Field Service Engineer - Microscopische Chirurgie - Benelux

    Breda
    Permanent
    €70.000 - €80.000 per year
    Work from home

    In deze rol zorg jij ervoor dat geavanceerde medische microscopen en optische systemen optimaal functioneren in OK‑omgevingen door de hele Benelux. Je bent het technische gezicht van de organisatie: oplossingsgericht, communicatief sterk en altijd gefocust op kwaliteit.

    • Werk met high‑end chirurgische microscopen en medische toptechnologie
    • Autonome field rol met vrijheid, impact en doorgroeimogelijkheden in de Benelux
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  • Service Account Manager

    Alblasserdam
    Permanent
    Work from home

    Ben jij een communicatief sterke professional met affiniteit voor techniek en een commerciële mindset? Wil je werken bij een internationale organisatie die zich inzet voor duurzame energieoplossingen? Voor Jenbacher, onderdeel van INNIO, zoeken wij een Customer Service Manager (CSM) die het verschil maakt in klantrelaties en contractmanagement.

    • Werken bij een organisatie die bijdraagt aan duurzame energieoplossingen
    • Vrijheid en verantwoordelijkheid voor een eigen klantportfolio
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  • Freelance - Service Level Manager

    Netherlands
    Interim
    Work from home

    Voor een internationale organisatie zijn wij op zoek naar een ervaren freelance Service Level Manager die helpt bij het professionaliseren en standaardiseren van IT-dienstverlening. De organisatie bevindt zich in een fase waarin IT-processen en service afspraken verder worden geharmoniseerd over meerdere landen en entiteiten.

    • Service catalog definiëren en in kaart brengen;
    • Standaardisatie van IT-processen;
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  • Credit Manager

    Zwolle
    Permanent
    €75.000 - €95.000 per year
    Work from home

    Je bent verantwoordelijk voor het end-to-end credit management landschap van Yourhosting. Je stuurt een team van circa 8 FTE aan en optimaliseert, structureert en automatiseert processen rondom facturatie, collections en cashflow. Je schakelt moeiteloos tussen strategie en operatie en werkt nauw samen met Finance, Customer Service en Tech om schaalbare en toekomstbestendige processen te realiseren.

    • Ruimte voor initiatief en eigenaarschap
    • Strategische rol met operationele betrokkenheid
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Andere gebruikers hebben ook gesolliciteerd:

  • Technical Service Engineer - Healthcare - Utrecht-NorthHolland

    Netherlands
    Permanent
    €50.000 - €55.000 per year

    As a Field Service Engineer, you will be responsible for the installation, maintenance, and technical support of electromechanical medical devices across the Netherlands. Your time will be split between Pharmacy Automation and Frontline Care in hospital environments, with a strong focus on line support, testing, and process monitoring rather than repair or deep maintenance tasks.

    • Join a global leader in medical devices and positively impact patient lives
    • Enjoy schedule autonomy, a client-facing role, and one week on-call per month
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  • End User Services Engineer a.i. (M365)

    Utrecht
    Interim
    Work from home

    As an END USER SERVICES ENGINEER A.I. (M365), you will play a vital role in supporting the organisation's Microsoft 365 environment. This temporary position is based in UTRECHT, offering hybrid working arrangements for optimal work-life balance.

    • Key role in a major global M365 migration
    • Broad scope across email, identity and Teams
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  • Credit & Collections Manager

    South Holland
    Permanent
    €60.000 - €80.000 per year
    Work from home

    Als Credit & Collections Manager - Benelux in de modulaire bouwsector ben je verantwoordelijk voor het volledige krediet- en incassobeleid binnen België en Nederland. Vanuit België stuur je het credit control team aan en optimaliseer je processen binnen de industrie van modulaire ruimteoplossingen in de Benelux.

    • Neem de leiding over het volledige krediet- en incassobeleid binnen de Benelux
    • Maak directe impact op cashflow en risicobeheer
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  • Operations Manager

    Rotterdam
    Permanent
    €75.000 - €85.000 per year

    Voor een internationale organisatie in de electronics zoeken wij een Operations Manager. In deze rol ben je verantwoordelijk voor het aansturen en verbeteren van de dagelijkse operatie. De focus ligt op assemblage, planning en supply chain. Je zorgt ervoor dat processen soepel lopen, teams goed samenwerken en producten op tijd en volgens afspraak worden geleverd. Je werkt nauw samen met engineering, kwaliteit en supply chain.

    • Directe impact op een electronics operatie.
    • Leidinggevende rol op het snijvlak van assemblage, planning en supply chain.
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  • Account Manager

    Den Haag
    Permanent

    This role focuses on growing advanced goods-to-person warehouse automation solutions across the Benelux, turning leads into successful projects and long-term partnerships. You'll work closely with international teams and technology partners to design, sell, and deliver smart logistics solutions that meet complex customer needs.

    • Drive high-impact sales with advanced technology
    • Shape the future of warehouse automation
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Service Manager Jobs

The general tasks that come under the responsibilities of the IT department have altered very little in recent years, but their importance to the overall success of the organisation has changed dramatically. In the contemporary business world, corporations of all sizes and in all sectors place so much reliance on these departments, and the IT Service Manager is often where the buck stops. 

In any given working week, the IT Service Manager will have a wide range of duties, including: 

  • Creating, developing and managing projects within the department 
  • Taking ownership of budgetary arrangements 
  • Formulating goals and targets for the department 
  • Recruiting, disciplining, coaching and promoting team members 
  • Having a strong familiarity with both current and future developments in hardware and software products 
  • Developing mutually beneficial working relationships with external clients, customers, suppliers and other stakeholders 
  • Successfully networking with others via exhibitions, trade shows and related industry events 
  • Effectively communicating with senior management and reporting on progress and developments 

This is an extremely hectic role at times, and there will be occasions when key figures within the organisation will be looking for the IT Service Manager to provide quick, effective solutions to major problems. The ability to remain calm and unflustered while others may be losing their heads is therefore going to be crucial. 

Qualifications needed for an IT Service Manager 

IT Service Managers are generally highly experienced and have a strong academic history. A bachelor’s degree in a relevant subject – such as computer engineering, information technology, computer science or data science – is often a must, allied to experience in related roles. They can include: 

  • Service Level Manager 
  • Change Manager 
  • Service Desk Technician 
  • Cloud Engineer 
  • Application Manager 
  • IT Auditor 
  • IT Project Manager 
  • Network Administrator 

Personal qualities needed for IT Service Manager jobs 

As an IT Service Manager is often dealing with people with a range of technical knowledge, good communication skills will be of major importance for such a role. Previous experience within a management position will be advantageous, as will the ability to lead a team from the front. Critical thinkers and proven problem solvers tend to achieve great success. 

The best IT Service Managers combine a close eye for detail with a good understanding of the overall picture. It’s important to be able to work well under pressure and to have highly developed time management skills. Keeping projects within the allocated time framework and in line with the relevant budgetary requirements can be crucial. 

And of course, the IT Service Manager will need to remain focused on the successful adoption, implementation and continuing usage of a number of highly technical hardware products and software applications. IT systems within the organisation will be utilised by a significant proportion of employees across several departments, and any subsequent outages can be extremely damaging. 

There are a number of technical tools that can help an IT Service Manager, so experience with at least some of them will be a requirement. They include the likes of: 

  • Zendesk Support Suite 
  • ServiceNow IT Service Management 
  • HaloITSM 
  • SolarWinds Service Desk 
  • Freshservice 
  • Jira 
  • SysAid 
  • Hubspot 

Discover more about the role of IT Service Manager

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