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  • Customer Service Manager

    South Holland
    Permanent

    Ben jij een ervaren Customer Service Manager met een passie voor klanttevredenheid en het aansturen van teams? Wil jij een belangrijke rol spelen binnen een toonaangevend en duurzaam verpakkingsbedrijf? Dan is deze functie bij De Jong Verpakking jouw volgende stap!

    • Leiderschapskans binnen een duurzame en innovatieve organisatie
    • Persoonlijke groei en impact
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  • Teamleider Customer Service

    Rotterdam
    Permanent
    €5.000 - €7.000 per month (€60.000 - €84.000 per year)

    Je leidt een energiek team, versterkt klantrelaties en zet verbeteringen om in zichtbare groei en tevreden klanten.

    • Internationale organisatie
    • Doorgroeimogelijkheden
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  • Service Manager

    Amsterdam
    Permanent
    €80.000 - €85.000 per year

    Je geeft dagelijks leiding aan de Serviceafdeling, waarbij je zorgt voor een goede samenwerking, optimale bezetting en continue verbetering van processen. Daarnaast ben je commercieel verantwoordelijk voor klanttevredenheid, serviceomzet, marges en het onderhouden van internationale klantrelaties.

    • Technologie voor afvalscheiding
    • Klanten, Projecten en Commercie
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  • Account Manager

    Utrecht
    Permanent
    €40.000 - €50.000 per year
    Work from home

    Je komt terecht in een organisatie waar je niet alleen commerciële ervaring opdoet, maar ook leert samenwerken met experts uit verschillende vakgebieden. Dit is dé kans om je te ontwikkelen tot volwaardig accountmanager of client success specialist, met volop ruimte voor training, coaching en doorgroei.

    • Een snel, transparant carrièrepad
    • Impactvolle klantrelaties
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  • Financieel Manager

    Harderwijk
    Permanent
    €80.000 - €100.000 per year
    Work from home

    Als Manager Financiële Administratie - Shared Services Centre bij Ridder in Harderwijk ben je verantwoordelijk voor de volledige financiële administratie van de Nederlandse entiteiten van Ridder. Je zorgt voor een optimale dienstverlening richting interne stakeholders zoals de Financial Business Partners en de Group Reporting Controller.

    • Leidinggeven binnen een ambitieuze, internationale organisatie.
    • Sleutelrol in het optimaliseren van financiële processen.
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  • ERP Manager

    Amsterdam
    Permanent
    €70.000 - €90.000 per year

    Deze uitdagende rol als ERP Manager binnen de business services-sector biedt een uitstekende kans om technologieprojecten te beheren en te optimaliseren. In Amsterdam zul je verantwoordelijk zijn voor het implementeren en onderhouden van ERP-systemen om bedrijfsprocessen te ondersteunen.

    • Speel een sleutelrol in het optimaliseren van bedrijfsprocessen.
    • De mogelijkheid om de organisatie naar een hoger niveau te tillen.
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Andere gebruikers hebben ook gesolliciteerd:

  • Business Development Manager

    Netherlands
    Permanent

    Wij bouwen aan een sterk netwerk van commerciële professionals binnen de machinebouwsector. Hoewel er op dit moment geen specifieke vacature openstaat, komen wij graag in contact met ervaren Business Development Managers die techniek combineren met visie en ondernemerschap. Professionals die kansen zien in innovatie, automatisering en internationale groei, en die de toekomst van de industrie willen helpen vormgeven.

    • Business development op internationaal niveau
    • Combinatie van techniek en commercie
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  • New Business Executive

    Netherlands
    Permanent
    €80.000 - €120.000 per year
    Work from home

    As new business executive, our client is looking for someone to join their Sales team and help establish and grow their presence in the Netherlands. This role offers the opportunity to build strong partnerships with media agencies and their clients in a dynamic and expanding market.

    • Rare opportunity to grow an International brand within the Netherlands
    • Strong compensation package alongisde exciting progression opportunities.
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  • Senior Sales and Business Development Manager

    Naarden
    Permanent

    Identify, build and foster key relationships locally and throughout Europe to build an effective sales cycle and mentor some of the younger team member to success.

    • A fast growing global scale up company in sustainability and innovation
    • A dynamic environment where your ideas and strategies are heard
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  • Sales Manager - Oil and Gas, Power and Energy - Warmtewisselaars

    Netherlands
    Permanent
    Work from home

    Als Vertical Marker Leader ben je verantwoordelijk voor het ontwikkelen en uitvoeren van de groeistrategie binnen de Oil & Gas-, Power-, Energy- en Chemical-markten voor Kelvion. Je bouwt sterke relaties op met klanten, consultants en EPC's om de marktpositie te versterken en ambitieuze groeidoelstellingen te realiseren.

    • Strategische impact en leiderschap
    • Groei binnen een internationale organisatie
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  • Sales Manager Distribution / indirect trade - Dole Packaged Foods FMCG

    Rotterdam
    Permanent
    Work from home

    The Sales Manager Distribution role focuses on growing Dole's sales across Europe by managing and expanding a strong network of distributors. You'll drive revenue, build partnerships, and boost brand visibility for one of the world's best-known food companies.

    • Purpose-Driven Global Brand & Growth Opportunity
    • Work in a Company with a Strong Sustainability & Social Impact Mission
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Service Manager Jobs

The general tasks that come under the responsibilities of the IT department have altered very little in recent years, but their importance to the overall success of the organisation has changed dramatically. In the contemporary business world, corporations of all sizes and in all sectors place so much reliance on these departments, and the IT Service Manager is often where the buck stops. 

In any given working week, the IT Service Manager will have a wide range of duties, including: 

  • Creating, developing and managing projects within the department 
  • Taking ownership of budgetary arrangements 
  • Formulating goals and targets for the department 
  • Recruiting, disciplining, coaching and promoting team members 
  • Having a strong familiarity with both current and future developments in hardware and software products 
  • Developing mutually beneficial working relationships with external clients, customers, suppliers and other stakeholders 
  • Successfully networking with others via exhibitions, trade shows and related industry events 
  • Effectively communicating with senior management and reporting on progress and developments 

This is an extremely hectic role at times, and there will be occasions when key figures within the organisation will be looking for the IT Service Manager to provide quick, effective solutions to major problems. The ability to remain calm and unflustered while others may be losing their heads is therefore going to be crucial. 

Qualifications needed for an IT Service Manager 

IT Service Managers are generally highly experienced and have a strong academic history. A bachelor’s degree in a relevant subject – such as computer engineering, information technology, computer science or data science – is often a must, allied to experience in related roles. They can include: 

  • Service Level Manager 
  • Change Manager 
  • Service Desk Technician 
  • Cloud Engineer 
  • Application Manager 
  • IT Auditor 
  • IT Project Manager 
  • Network Administrator 

Personal qualities needed for IT Service Manager jobs 

As an IT Service Manager is often dealing with people with a range of technical knowledge, good communication skills will be of major importance for such a role. Previous experience within a management position will be advantageous, as will the ability to lead a team from the front. Critical thinkers and proven problem solvers tend to achieve great success. 

The best IT Service Managers combine a close eye for detail with a good understanding of the overall picture. It’s important to be able to work well under pressure and to have highly developed time management skills. Keeping projects within the allocated time framework and in line with the relevant budgetary requirements can be crucial. 

And of course, the IT Service Manager will need to remain focused on the successful adoption, implementation and continuing usage of a number of highly technical hardware products and software applications. IT systems within the organisation will be utilised by a significant proportion of employees across several departments, and any subsequent outages can be extremely damaging. 

There are a number of technical tools that can help an IT Service Manager, so experience with at least some of them will be a requirement. They include the likes of: 

  • Zendesk Support Suite 
  • ServiceNow IT Service Management 
  • HaloITSM 
  • SolarWinds Service Desk 
  • Freshservice 
  • Jira 
  • SysAid 
  • Hubspot 

Discover more about the role of IT Service Manager

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