Customer Supply Chain Coordinator (Utrecht / 45K-58K)

Utrecht Permanent €45.000 - €58.000 per year Work from home View Job Description
As a Customer Supply Chain Coordinator, you will be responsible for ensuring seamless order fulfillment and product availability for customers across Europe by coordinating closely with Sales, Planning, Logistics, and external partners. You will drive supply chain performance through proactive order management, forecast alignment, inventory optimization, and continuous improvement initiatives.

Updated 12/11/2026

  • Looking for a supply chain job in a international environment?
  • Experience with customer service, ordermanagement and analytics?

About Our Client

Our client is a leading international manufacturer and distributor of consumer products, supplying retailers, wholesalers, and e-commerce customers throughout Europe. With a strong focus on customer service, supply chain excellence, and continuous improvement, the company has built a reputation for delivering high-quality products to millions of consumers every day.

Operating in a fast-paced and dynamic environment, the organization offers employees the opportunity to work within an international network while contributing to the ongoing optimization of customer and supply chain performance.

Job Description

  • Coordinate daily shipment execution and ensure high service levels towards customers and distribution partners.
  • Manage and optimize the customer order book while proactively identifying and resolving supply and delivery risks.
  • Provide customers with accurate and timely updates regarding orders, shipments, and product availability.
  • Monitor and optimize order scheduling, inventory allocation, intercompany flows, and stock management activities.
  • Review customer forecasts and align demand plans with commercial and operational stakeholders.
  • Support replenishment processes and ensure optimal inventory positioning across the network.
  • Manage product lifecycle transitions, including new product introductions and end-of-life planning.
  • Monitor service levels, fill rates, forecast accuracy, and inventory health through KPI reporting and analysis.
  • Perform root cause analyses and implement corrective actions to improve supply chain performance.
  • Collaborate closely with Customer Collaboration Managers to support customer-facing initiatives and joint business objectives.
  • Contribute to continuous improvement projects aimed at enhancing processes, systems, and operational efficiency.
  • A proactive approach!



The Successful Applicant

  • Bachelor's or Master's degree in Supply Chain Management, Business Administration, Operations, Industrial Engineering, or a related field.
  • 2-5 years of experience within Supply Chain, Customer Service, Operations, Planning, or Customer Collaboration.
  • Strong analytical skills and advanced Excel capabilities.
  • Experience with tools such as Kinaxis, Tableau, SAP IBP, OMP, Anaplan, or similar planning and reporting platforms is preferred.
  • Experience working with retailers, distributors, wholesalers, or e-commerce customers is considered a strong advantage.
  • Strong organizational skills with the ability to prioritize effectively in a fast-paced environment.
  • Excellent communication and stakeholder management skills.
  • Fluent in English; additional European languages are considered a plus.
  • A proactive mindset combined with a strong focus on customer satisfaction and continuous improvement.



What's on Offer

  • A challenging and highly visible role within an international supply chain environment.
  • Broad exposure to customers and stakeholders across multiple European markets.
  • The opportunity to influence processes, drive improvements, and make a direct impact on supply chain performance.
  • A collaborative and professional working environment with strong cross-functional interaction.
  • Extensive learning and development opportunities.
  • Career progression possibilities within Supply Chain, Operations, Planning, and Customer Collaboration.
  • A competitive salary and benefits package aligned with your experience and qualifications.
  • The opportunity to join an innovative organization where customer focus, collaboration, and growth are central.



Contact
Dion Looysen
Quote job ref
JN-112026-7144324
Phone number
+31633015227

Job summary

Sector
Logistics
Sub Sector
Customer Service Logistics
Industry
Technology & Telecoms
Jobs by location
Utrecht
Contract Type
Permanent
Consultant
Dion Looysen
Consultant phone
+31633015227
Job Reference
JN-112026-7144324
Remote or office
Work from home