Customer Services Representative Logistics

Rotterdam Temp €3.000 - €3.800 per month (€36.000 - €45.600 per year) Work from home View Job Description
We are looking for a Customer Services Representative for an international organisation in the logistics industry based in Europoort. In this role within the transport (rail and road) and supply chain sector, you will be responsible for customer communication, order processing, and delivering exceptional service in a dynamic and fast-paced environment.

Updated 22/07/2026

  • Enjoy a varied role with international exposure and excellent benefits
  • Be part of a dynamic international team where no two days are the same

About Our Client

Our client is a leading international organisation operating within the logistics and transportation industry in Europoort. The company offers supply chain solutions across Europe and provides an international and diverse working environment focused on collaboration, customer service and operational excellence

Job Description

  • Manage and process customer transport bookings accurately and on time.
  • Ensure the quality and accuracy of customer orders and documentation.
  • Build and maintain strong relationships with customers.
  • Proactively resolve operational and service-related issues.
  • Inform customers about deliveries, collections, delays and service updates.
  • Handle incident, claim and invoice-related queries.
  • Prepare KPI reports and customer statistics.
  • Work closely with Planning, Sales, Shipping and other internal departments.
  • Accept spot bookings and provide transport quotations.
  • Analyse transport orders and support account development initiatives.



The Successful Applicant

✔ MBO working and thinking level
✔ Minimum of 2 years relevant experience (within logistics/supply chain coordination or transport)
✔ Fluent in English and an additional European language
✔ Strong IT skills
✔ Customer-focused and proactive mindset
✔ Experience or affinity with transport, logistics and supply chain
✔ Own a car, location is only reachable by car

What's on Offer

  • 13th month bonus
  • Salaryrange 3.000 - 3.800 gross, depending on experience
  • 0,23 EUR travel reimbursement (max. 50km a day)
  • 60/40 Hybrid
  • 27 days off
  • Start: ASAP
Contact
Jeromy Santana
Quote job ref
JN-072026-7066996

Job summary

Sector
Logistics
Sub Sector
Customer Service Import/Export
Industry
Transport & Distribution
Jobs by location
Rotterdam
Contract Type
Temp
Consultant
Jeromy Santana
Job Reference
JN-072026-7066996
Remote or office
Work from home