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Customer service representative (French)

Rotterdam Temp €3.500 - €4.500 per month (€42.000 - €54.000 per year) Work from home View Job Description
Our client is a leading international organization operating in a fast-paced and customer-focused environment. With a strong presence across multiple markets, the company is committed to delivering exceptional service and building long-term relationships with its customers.

Added 30/09/2026

  • You will become part of a large international organization
  • Enjoy a hybrid working environment with opportunities for growth and development

About Our Client

As a Customer Service Representative, you will be responsible for managing customer interactions and ensuring the smooth processing of orders and inquiries. You will work closely with cross-functional teams to provide an excellent customer experience and support operational excellence.

Job Description

  • Manage and process customer orders accurately and efficiently from receipt to delivery.
  • Act as the primary point of contact for customer inquiries via phone and email.
  • Monitor order status and proactively communicate updates, delays, and resolutions to customers.
  • Collaborate with Sales, Supply Chain, Logistics, and other internal stakeholders to ensure customer satisfaction.
  • Identify opportunities to improve customer service processes and contribute to operational improvements.



The Successful Applicant

  • Proven experience in a Customer Service, Order Management, or Inside Sales role.
  • Experience working in an international and fast-paced environment.
  • SAP experience is mandatory.
  • Strong communication and relationship-building skills.
  • Proactive, organized, and able to manage multiple priorities simultaneously.
  • Fluent in both English and French.



What's on Offer

  • An exciting opportunity within a globally recognized organization, offering a collaborative and supportive team environment.
  • A hybrid working model and exposure to international stakeholders in a dynamic business setting.
  • A competitive salary, attractive benefits package, and opportunities for professional growth and development.



Contact
Elise Dubero
Quote job ref
JN-092026-7115318

Job summary

Sector
Sales Support
Sub Sector
Customer Service
Industry
FMCG (Fast Moving Consumer Goods)
Jobs by location
Rotterdam
Contract Type
Temp
Consultant
Elise Dubero
Job Reference
JN-092026-7115318
Remote or office
Work from home