Save Job Back to Search Job Description Summary Similar Jobs Added 13/08/2026Immediately available | 32 - 40h/week | 1 year contract+ potential for extension1+ years of experience in a related role and speak fluent French and/or DutchAbout Our ClientOur client is an international leading company in the Retail sector.Job DescriptionManage customer orders throughout the entire order lifecycle, from order receipt to successful delivery and invoicing.Monitor order progress and proactively resolve issues related to stock availability, delivery delays, pricing, or master data.Coordinate closely with Sales, Supply Chain, Logistics, and Customer Service teams to ensure on-time order fulfillment.Serve as the primary point of contact for customers regarding complex order-related queries, escalations, and exceptions.Analyze order trends, identify process inefficiencies, and support continuous improvement initiatives within the order-to-cash process.Ensure compliance with service level agreements (SLAs), maintain high data accuracy, and provide regular reporting on order performance and customer service metrics.The Successful ApplicantResident in the NetherlandsImmediately available to startOpen to 32 - 40 hours/weekCan work at the office at least 3 times/weekSpeaks fluent English, along with French and/or DutchKnowledge of MS Office; SAP is a plusWhat's on Offer1-year contract with the possibility of extending for the long term32 - 40 hours a weekHybrid mode: 3 days at the office, 2 days at home€3300 - €4400 based on 40h and experienceTravel costs reimbursement: €0,23/kmPension schemeInternational environmentContactFrancesco ProiettiQuote job refJN-082026-7082786Job summarySectorSecretarial & Business SupportSub SectorCustomer ServicesIndustryRetail Jobs by locationAmsterdamContract TypeTempConsultantFrancesco ProiettiJob ReferenceJN-082026-7082786
