Costumer Service Specialist

Amsterdam Temp €3.000 - €3.500 per month (€36.000 - €42.000 per year) Work from home View Job Description
Are you passionate about helping people, solving problems, and making a real impact in an innovative industry? As a Customer Service Specialist, you'll be the trusted point of contact and support throughout the order journey while learning the fundamentals of the biotechnology industry.

Added 02/10/2026

  • Be part of a leading company in the Biotech industry in Amsterdam
  • Immediately available, no relocation possible

About Our Client

Our client is one of the biggest Bio-Tech companies in the Netherlands. The company is headquartered in the Netherlands, and has also operations in the United States.

Job Description

  • Manage customer orders from order entry through delivery.
  • Provide timely updates on order status, shipments, and product availability.
  • Work with 3PL/4PL sites in the Netherlands.
  • Partner with internal teams including Sales, Logistics, Supply Chain, and Quality Assurance to ensure a seamless customer experience.
  • Set up, check and maintain customer accounts in the system
  • Resolve customer inquiries and issues with professionalism and empathy.



The Successful Applicant

  • 1-2 years of experience as a Customer Service Specialist;
  • Excellent written and verbal communication skills in English, French or German is a plus;
  • Available for full-time (40 hours);
  • Being 3-4 days at the office in Amsterdam North, Netherlands;
  • Eligible to work in the Netherlands;
  • Per immediately available - start ASAP.

What's on Offer

  • Salary: 3500 euros (gross based on 40 hours);
  • Opportunity to work in a highly international environment;
  • Temporary Assignment: 12 months;
  • Holidays: 31 days;
  • Available to work from home;
  • Premium Pension Scheme;
  • Travel allowance.
Contact
Maria Zachariadi
Quote job ref
JN-102026-7117608

Job summary

Sector
Sales Support
Sub Sector
Customer Service
Industry
Healthcare / Pharmaceutical
Jobs by location
Amsterdam
Contract Type
Temp
Consultant
Maria Zachariadi
Job Reference
JN-102026-7117608
Remote or office
Work from home