Business Support Manager

Rozenburg Permanent €60.000 - €80.000 per year View Job Description
As a Business Support Manager, you will drive commercial success by optimising CRM and tender management systems, developing Power BI reporting solutions, and delivering actionable insights. This is an excellent opportunity for an analytical professional who enjoys improving processes, influencing stakeholders, and making a direct impact on business performance across an international logistics organisation.

Added 02/11/2026

  • Shape commercial decisions through data and business insights.
  • Turn complex data into actions that drive measurable results.

About Our Client

Our client is an international logistics and transportation organisation operating an extensive multimodal network across Europe. Through a combination of road, rail, maritime, and integrated supply chain solutions, the company connects customers to key markets while driving innovation, efficiency, and sustainability. The organisation offers a collaborative and entrepreneurial environment where employees are empowered to shape business processes and contribute to long-term growth.

Job Description

  • Manage, maintain, and continuously improve the organisation's CRM platform.
  • Support and optimise tender management processes and commercial systems.
  • Develop Power BI dashboards, reports, and performance monitoring tools.
  • Deliver commercial insights and data analysis to support strategic decision-making.
  • Monitor and improve data quality across multiple business platforms.
  • Translate business requirements into meaningful KPIs and reporting solutions.
  • Support commercial projects and continuous process improvement initiatives.
  • Coordinate pricing and surcharge-related data within the business.
  • Train and support users to maximise system adoption and effectiveness.
  • Collaborate with commercial, product, finance, and operational stakeholders across Europe.

The Successful Applicant

  • HBO/Bachelor's degree or equivalent working and thinking level.
  • Experience within business support, commercial analytics, CRM management, business intelligence, or a similar role.
  • Affinity with logistics, transportation, supply chain, or freight forwarding environments.
  • Advanced knowledge of Power BI, including data modelling, DAX, dashboard development, and governance.
  • Strong SQL skills, including querying, data validation, transformation, and integration.
  • Advanced Microsoft Excel and Power Query capabilities.
  • Experience with APIs, automated data extraction, and reporting automation.
  • Strong analytical mindset with excellent attention to detail.
  • Able to communicate complex insights to both technical and non-technical audiences.
  • Proactive, organised, and capable of managing multiple priorities effectively.
  • Fluent in English; additional European languages are considered an advantage.
  • Candidates must already have the right to work in the Netherlands . Visa sponsorship is not available for this position.

What's on Offer

  • Competitive salary between €4,500 and €5,500 per month.
  • 13th-month salary.
  • 28 holiday days annually.
  • Hybrid working environment with flexibility and autonomy.
  • A highly visible role with direct influence on commercial performance and business strategy.
  • Exposure to international stakeholders and projects across Europe.
  • Opportunity to work with modern analytics, business intelligence, and commercial systems.
  • Strong learning and development culture with access to professional training programmes.
  • Excellent career growth opportunities within a successful international organisation.
  • A collaborative and ambitious environment where your ideas, initiatives, and expertise can make a real impact.
Contact
Mohamad Kassar
Quote job ref
JN-112026-7138673

Job summary

Sector
Procurement & Supply Chain
Sub Sector
Merchandising
Industry
Transport & Distribution
Jobs by location
Rozenburg
Contract Type
Permanent
Consultant
Mohamad Kassar
Job Reference
JN-112026-7138673