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Process and IT Governance Lead

Middelburg Permanent Work from home View Job Description
You will play a key role in strengthening IT and process governance while keeping it practical and scalable. This role combines strategic responsibility with hands-on execution in a growing organization.

Added 27/01/2026

  • Shape and mature IT governance from the ground up
  • Combine strategic oversight with hands-on execution

About Our Client

The client is a medium-sized organization in a phase of growth and professionalization, with a strong focus on structured processes and effective IT governance. The culture is pragmatic and collaborative, with short decision lines and room for ownership and initiative.

Job Description

  • Own and continuously improve IT processes (Change, Incident, Problem, Request, Knowledge)
  • Govern and maintain the business process framework (BPMN 2.0) and ensure processes stay up-to-date.
  • Provide training on BPMN modeling to support the business analyst role within the organization.
  • Define and enforce SharePoint governance.
  • Deliver monthly performance reports and quarterly trend analyses for IT leadership.
  • Prepare audit evidence and maintain IT process controls for internal financial audits.
  • Periodically review the organizational processes with their responsible business process owners and report on the status of these processes.
  • Optional: Configure and maintain Jira Service Management workflows, SLAs, queues, automation rules, and dashboards.

The Successful Applicant

  • Education: Bachelor's degree in ICT or a related field.
  • Experience: 5+ years in similar roles.
  • ITIL Certification: Foundation required; advanced certification preferred.
  • ITSM Expertise: ITSM Expertise: Hands-on experience with ITSM tools, including workflows, SLAs, and dashboards.
  • BPMN 2.0: Practical experience with process modeling (mandatory); coaching experience is a plus.



Nice-to-have:

  • Jira Service Management knowledge
  • Experience with Confluence knowledge base governance.

What's on Offer

You will work in a dynamic and collegial environment that offers plenty of opportunities for personal and professional development. Besides the space to develop yourself, we also offer a comprehensive and attractive benefits package, including:

  • The salary depends on education and experience and can average around € 6,112 gross per month.
  • Individual budget of 17%.
  • Discounts on health insurance.
  • A good pension scheme.
  • Travel allowance.
  • We favour a healthy work-life balance: 40% working from home is allowed.



The place of employment is Middelburg.

Contact
Maartje De Keijzer
Quote job ref
JN-012026-6932084

Job summary

Sector
Information Technology
Sub Sector
IT Business Analysis
Industry
Energy & Natural Resources
Jobs by location
Middelburg
Contract Type
Permanent
Consultant
Maartje De Keijzer
Job Reference
JN-012026-6932084
Remote or office
Work from home