Terug naar zoeken

IT Service Delivery Lead - Europe

Arnhem Vast dienstverband €75.000 - €85.000 per jaar Thuiswerken/hybride Bekijk de functieomschrijving
As IT Service Delivery Lead - Europe, you will ensure reliable IT services for our European operations. You will manage day-to-day IT service delivery, coordinate implementations, and act as the escalation point for technical issues, while driving improvements that add value to the business.

Toegevoegd 13/01/2026

  • Drive digital transformation in a global organization.
  • Work with cutting-edge platforms like NetSuite and Salesforce.

Over onze klant

About SomnoMedSomnoMed is the global leader in custom-made medical devices for the treatment of obstructive sleep apnea. We leverage technology to improve patient outcomes and deliver excellence worldwide.

Functie

As IT Service Delivery Lead - Europe, you will ensure reliable IT services for our European operations. You will manage day-to-day IT service delivery, coordinate implementations, and act as the escalation point for technical issues, while driving improvements that add value to the business.

Key Responsibilities:

    • Deliver IT services for European customers in partnership with Global IT.
    • Work with global platforms: NetSuite ERP, Salesforce CRM, SomAccount.
    • Analyze pain points and develop roadmaps to maximize IT's contribution.
    • Translate IT concepts into business language and vice versa.
    • Lead regional projects and support global initiatives.
    • Represent Global IT in European leadership meetings.
    • Control European IT budget (Capex & Opex).
    • Ensure compliance with governance and security standards.

Profiel

Must-Have Skills & Experience:

  • Strong technical background and ability to resolve local issues.
  • Proven project leadership with measurable results.
  • Excellent stakeholder management in a global, decentralized environment.
  • Hands-on experience with ERP (NetSuite) and CRM (Salesforce).
  • Business analysis and system analyst skills.

Soft Skills:

  • Excellent communication in English (Dutch preferred; German/French is a plus).
  • Self-starter, independent, and proactive.
  • Analytical and flexible in a distributed global team.
  • Skilled at taking stakeholders along on the digital journey.

Aanbod

What they Offer:

  • A key role in ensuring IT stability and customer satisfaction.
  • Collaboration with a global IT team.
  • Competitive salary and attractive benefits.
Contact
Colin Bovenkerk
Referentienummer
JN-012026-6920245

Vacature samenvatting

Sector
Information Technology
Sub Sector
Service (Delivery) Management
Industrie
Healthcare / Pharmaceutical
Vacatures per locatie
Arnhem
Contract Type
Permanent
Consultant
Colin Bovenkerk
Vacature referentie
JN-012026-6920245
Kantoor of thuiswerk
Thuiswerken/hybride