Global Category Manager

Amsterdam Interim

Updated 11/10/2021

  • A very dynamic organization with room for personal input
  • A position with a lot of responsibility, where you face new challenges daily

About Our Client

Responsibilities include:

  • Spend Categorization and analysis;
  • Strategy development;
  • Selection and Negotiations;
  • Contracting and contract management;
  • Supplier Performance measurement;
  • Supplier Segmentation Strategy & collaboration;

Job Description

  • Lead and collaborate with AN Legal and the IM and IMGBS organizations to negotiate commercials with BPO/ITO providers and other Services, and escalate to senior IM (GBS) and/or AN leadership, including CxO level, as needed;
  • Collect knowledge on the contract and how the contractual agreements are treated by various parties. Act as the authority on the contract and liaise with various stakeholders on how to best apply the contract in the organizations best interest;
  • Manage the changes to contract, related documents and ensure all commitments and opportunities related to the contract are adhered to and applied;
  • Review all requests for services to providers and determine the contractual impact and settlement;
  • Periodic review and evaluation of the contract with various stakeholders (Legal, GBS, IM, Internal Customers, Finance and Providers);
  • Conduct contract strategy meetings to identify issues and client requirements, facilitate pricing discussions, and obtain senior management input on timelines and deliverables;
  • Support the continuous improvement process with insights and suggestions to improve the relationship and performance of the service providers;
  • Support with monitoring the performance of the providers according to contract and SLA's, and ensure the contractually agreed measures are taken based on the actual performance as delivered;
  • Provide guidance and support when required to employees in communications / interactions with providers to reflect contractual agreements;
  • Research cost drivers and conduct industry analysis for the development of negotiation strategy and tactical/strategic vendor plans;
  • Create and execute a service integration and management (SIAM) capability for the organization, ensuring cross-provider integration and cooperation, as well as a standard set of tools and techniques for providing data-driven and leveraged oversight;

The Successful Applicant

* MSc-level (strategic vision and conceptual thinking ability) ideally with a technology and business background;
* 8y of Procurement experience in international setting (Wholesale or Trading) and 3y of People Management experience;
* Recent experience in managing the wholesale/trading and/or retail in a large complex multi-country organization, preferable with background in PE;
* Experience with working in an international and matrix environment;
* Eager and ambitious with the ability to go at least one level up;
* Fluent in English and ideally in German and Dutch as well;

What's on Offer

  • Bachelors or Master's Degree in Finance, IM or Procurement related area, Business or Engineering-related fields. MBA is preferred;
  • 10+ years relevant work experience in contract/SLA management, negotiations, working with both captive and outsourcing providers, project management;
  • Experience and process knowledge of: Finance and accounting, Procurement, HR, IM (infrastructure and applications) and other business support functions in a multinational environment with deep understanding of both supplier and client challenges and motivators;
  • Experience with licensing SAP, Microsoft etc. is preferred;
  • Fluent in English and Dutch, both written and spoken;
  • Legal background or relevant experience is preferred;
Benjamin Prins
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